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Effective Date: December 21, 2025

Last Updated: December 21, 2025
 

Roxas Ventures LLC, operating under the brand name 'Roxas Growth', is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

 

Information You Provide Directly

When you book services, create an account, or communicate with us, we may collect:

• Contact Information: Name, email address, phone number, mailing address

• Professional Information: Resume/CV, work history, education, career goals, LinkedIn profile, target companies/roles

• Payment Information: Billing address, payment method details (processed securely through Stripe—we do not store your full credit card numbers)

• Communication Content: Emails, messages, session notes, questionnaires, and any materials you share during coaching sessions

• Feedback & Reviews: Testimonials, survey responses, refund/complaint details

 

Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

• Usage Data: IP address, browser type, device information, operating system, pages viewed, time spent on pages, referring website

• Cookies & Tracking: We use cookies and similar technologies to enhance user experience, analyze website traffic, and track session activity (see Cookies section below)

• Calendly Data: Appointment scheduling information including date/time preferences, timezone, and scheduling history

 

Information from Third Parties

We may receive information from (but not limited to):

• Payment Processors: Stripe/Wix Payments provides transaction confirmation and payment status

• Scheduling Tools: Calendly/Google Calendar shares appointment details and user preferences

• Course Careers & Partner Platforms: Workshop attendance, engagement metrics, and contact information if you register through partner platforms
   

2. How We Use Your Information

We use collected information for the following purposes:

 

Service Delivery

• Provide career coaching, mock interviews, resume reviews, and consultations

• Schedule and confirm appointments

• Deliver session recordings, feedback documents, and coaching materials

• Communicate about your services, respond to inquiries, and provide customer support

 

Business Operations

• Process payments and manage billing

• Send service confirmations, receipts, and refund notifications

• Maintain accurate business records and client files

• Recorded meeting/session examples for sales and marketing purposes

 

Improvement & Personalization

• Analyze service effectiveness and client outcomes (in aggregate, anonymized form)

• Customize coaching approaches based on your goals and background

• Improve website functionality and user experience

 

Marketing & Communication (with your consent)

• Send newsletters, career tips, workshop announcements, and service updates

• Share testimonials and success stories (with your permission)

• Conduct satisfaction surveys and request feedback

 

Legal Compliance

• Comply with applicable laws, regulations, and legal processes

• Enforce our Terms of Service and protect against fraud or security threats

• Respond to lawful requests from public authorities

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3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party vendors who assist in operating our business:

• Stripe: Payment processing (governed by Stripe's Privacy Policy)

• Calendly: Appointment scheduling (governed by Calendly's Privacy Policy)

• Wix: Website hosting and management (governed by Wix's Privacy Policy)

• Google Workspace: Email communication and file storage (governed by Google's Privacy Policy)

• Course Careers & Partner Platforms: Workshop coordination and lead generation (only shares information necessary for event logistics)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.
 

Legal Requirements

We may disclose your information if required by law, court order, subpoena, or governmental request, or to:

• Protect our legal rights and property

• Prevent fraud, security breaches, or illegal activity

• Protect the safety of our clients, staff, or the public
   

Business Transfers

If Roxas Growth or Roxas Ventures LLC is acquired, merged, or undergoes bankruptcy, your information may be transferred to the successor entity. You will be notified of any such change.
 

With Your Consent

We may share session recordings, success stories, testimonials, or case studies only with your permission. You may revoke this consent at any time by contacting us at roxasgrowth@gmail.com. 
 

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Active Clients: Information retained throughout our service relationship and for up to 7 years after your last session for customer support and legal compliance

• Payment Records: Retained for 7 years to comply with tax and financial regulations

• Marketing Contacts: Retained until you unsubscribe from communications

• Session Recordings: Retained indefinitely until permission voluntarily revoked

You may request deletion of your data at any time (see Your Privacy Rights below).
 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information:

• Encryption: Data transmitted between your browser and our website uses SSL/TLS encryption and relies on Wix's data security services

• Secure Storage: Client files stored on password-protected, encrypted cloud servers (Google Workspace)

• Payment Security: All payment processing handled through the PCI-DSS compliant Stripe platform

• Access Controls: Information accessible only to authorized personnel who need it to provide services

• However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. We rely on several large, well known platforms to handle our secure processes. 
   

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience:
 

Types of Cookies We May Use:

Essential Cookies: Required for website functionality (session management, security)
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Preference Cookies: Remember your settings and preferences
 

Your Cookie Choices:

You can control cookies through your browser settings:

• Block all cookies (may limit website functionality)

• Delete cookies after each visit

• Accept cookies only from specific websites

To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
 

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Portability

Request a copy of the personal information we hold about you in a portable format

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal retention requirements)

Opt-Out of Marketing

Unsubscribe from marketing emails via the "unsubscribe" link in any email or by contacting us directly

Restriction

Request that we limit how we use your information

Objection

Object to processing of your information for certain purposes

To exercise these rights, contact us at: roxasgrowth@gmail.com

We will respond to requests within 30 days. Some requests may require identity verification.
 

8. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, course platforms, resource articles). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
 

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will delete it.
 

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.
 

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Request disclosure of what personal information we collect, use, and share

• Right to Delete: Request deletion of your personal information

• Right to Opt-Out: We do not sell personal information, so opt-out does not apply

• Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise CCPA rights, contact: roxasgrowth@gmail.com
 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will:

• Post the updated policy on our website with a new "Last Updated" date

• Notify you via email if changes are material (for active clients)

• Provide a 30-day notice period before material changes take effect

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
 

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Roxas Ventures LLC, operating under the brand name 'Roxas Growth'

Email: roxasgrowth@gmail.com
Phone: ‪(415) 375-0218‬

We typically respond within 2-5 business days.
 

14. Consent

By using our services, scheduling appointments, or providing your information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.